By cash, check or credit card at the Customer Service office in City Hall, 1101 Poyntz Ave.
In dropboxes located at both Dillons supermarkets and at City Hall
Go Paperless Go Paperless with e-billing for your City of Manhattan water and sewer account. Sign up for monthly email notifications while still maintaining payment options. You'll save time, money and hassle, and help us save paper, postage, staff time and money.
Online Utility Billing Go paperless using the City of Manhattan's online utility billing feature. If you're a first-time user, read the instructions and get signed up to start receiving your bill electronically. View billing and usage information, as well as account payment and consumption history online 24/7.
The online water/sewer utility billing option will not affect bill payment deadlines. All payments are due on the day printed on the water/sewer utility bill that customers receive in the mail (or by email once you sign up for online billing).
For more information, contact the Customer Service Department at City Hall at 785-587-2480.
Automatic Bill Payment Plan If it is more convenient, monthly utility bills may be paid automatically through either a checking or savings account. When this option is chosen, the Customer Service office sends the amount due directly to the customer's bank, and it will be paid on the due date. The bank will then notify the customer of the amount paid through the bank statement. The customer can receive their monthly water statement — showing "bank account drafted for" and the amount of the water bill — either on paper or electronically.
Social Services Voluntary Donation Program Manhattan residents can make a recurring donation — via monthly utility bills — to help support social service agencies in Manhattan. The City Commission first approved this program in 2012. Fill out the online form to participate.
Water Utility Billing Cycle
The City of Manhattan divides its billing into three cycles - the 10th, 20th and 30th of each month. Your location within the City determines your billing cycle. Customers' bills are due in 10 days and become delinquent 10 days after that and will be subject to cut-off.