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Online Utility Billing
Online Utility BillingMake Your Water/Sewer Utility Payment Online
Ready to go paperless? You can now receive and pay your City of Manhattan water/sewer utility bill online with our Online Utility Billing feature.

Haven't signed up yet? Read the First-Time User Instructions.

Sign up for Online Utility Billing to receive your water/sewer utility bill electronically. View billing and usage information as well as account payment and consumption history online 24/7.

The online water/sewer utility billing option will not affect bill payment deadlines. All payments are due on the day printed on the water/sewer utility bill that customers receive in the mail (or by email once you sign up for online billing).

For more information, contact the Customer Service Department at City Hall at (785) 587-2480.

Payment Methods
Along with paying online through the online billing system, City utility bills can be paid through the mail, automatic bank draft or by cash, check or credit card at the Customer Service office at City Hall, 1101 Poyntz Ave. Additional dropboxes are located at both Manhattan Dillons supermarkets and at City Hall.

Automatic Bill Payment Plan
If it is more convenient, monthly utility bills may be paid automatically through either a checking or savings account. When this option is chosen, the customer service office sends the amount due directly to the customer's bank, and it will be paid on the due date. The bank will then notify the customer of the amount paid through the bank statement. The customer can receive their monthly water statement — showing "bank account drafted for" and the amount of the water bill — either on paper or electronically.

Social Services Voluntary Donation Program
Manhattan residents can make a recurring donation — via monthly utility bills — to help support social service agencies in Manhattan. The City Commission first approved this program in 2012. Fill out the online form to participate.

Water Utility Billing
To initiate or disconnect water utility service, call Customer Service at (785) 587-2480.

The City of Manhattan divides its billing into three cycles — the 10th, 20th and 30th of each month. Your location within the City determines your billing cycle. Customers' bills are due in 10 days and become delinquent 10 days after that and will be subject to cut-off.