CLOSED UNTIL APRIL 19

City staff will continue to work normal schedules and be available by phone and email during regular business hours. Interactions related to city business will be limited to means of online, email, and phone communication. The public is asked to be patient as certain staffing levels will be limited and most employees are working remotely.

The City will focus on maintaining as many city services and operations as possible while balancing the needs of the public, City employees, and their families. 

PHONE

Customer Service - 785-587-2480

EMAIL

See the Staff Directory

UTILITY PAYMENTS

During the City Hall closure, water utility customers have several ways to pay their bills. Here are the options:

• Pay online (directions are outlined in your water bill received via mail or e-mail)
• Pay over the phone with a card by calling 785-587-2480
• Leave check payment in drop box at City Hall (south parking lot) 1101 Poyntz Avenue

New customers can still sign up for or disconnect water service by calling a customer service representative at 785-587-2480.

CLOSED UNTIL APRIL 19

The Douglass Center will remain closed to the public until April 19.

All activities, programs, and events are canceled during this time.

This is a rapidly changing situation. Parks and Rec staff will continue to evaluate the need to cancel or delay programs, activities, and facility rentals in the future. Updates will be shared here and on all communication channels as new information becomes available.  

REFUNDS

• Parks and Rec staff will automatically issue refunds for activities, programs, classes, and facility rentals.
• Full refunds will be issued for any canceled reservations and programs that have not started yet and/or cannot be rescheduled.
• Pro-rated refunds will be issued for any classes or activities already in session based on the duration of the closure.
• Parks and Rec staff will contact anyone with a scheduled facility rental during the closure period to inform them of the changes.

Please contact Manhattan Parks and Recreation staff at all 785-587-2757 in or by email mhkprd@cityofmhk.com if you have questions.

CLOSED UNTIL APRIL 19

The Flint Hills Discovery Center will remain closed to the public until April 19.

All activities, programs, and facility rentals are canceled during this time. 

This is a rapidly changing situation. Parks and Rec staff will continue to evaluate the need to cancel or delay programs, activities, and facility rentals in the future. Updates will be shared here and on all communication channels as new information becomes available.  

REFUNDS

• Staff will automatically issue refunds for activities, programs, classes, and facility rentals.
• Full refunds will be issued for any canceled reservations and programs that have not started yet and/or cannot be rescheduled.
• Pro-rated refunds will be issued for any classes or activities already in session based on the duration of the closure.
• Parks and Rec staff will contact anyone with a scheduled facility rental during the closure period to inform them of the changes.

Please contact Manhattan Parks and Recreation staff at all 785-587-2757 in or by email mhkprd@cityofmhk.com if you have questions.

CLOSED TO THE PUBLIC

All tours of Manhattan Fire Department have been cancelled in order to protect critical personnel and infrastructure.

OPERATIONS

All Manhattan Fire Department personnel are reporting for regular shifts.

CLOSED UNTIL FURTHER NOTICE 

Based on a number of local closings, as well as the available information from local, state and federal health officials, the Manhattan Public Library will be temporarily closed to the public until further notice. 

• Please do not return items at this time, all book drops are currently closed. 
• Items currently checked out will not be due until the Library reopens. No fines will be accrued during this time.
• Items you currently have on hold will be held for you until the Library reopens.
• Book donations will not be accepted until further notice.
• Library programs are cancelled until the Library reopens.
• Meeting room reservations by outside groups will be cancelled and no new meeting room reservations will be accepted until further notice. 
• There will be no interruptions in access to the Library’s wide variety of online resources while closed. Online resources are available for remote access 24/7 with your library card.

Library staff will be available to answer questions by email at refstaff@mhklibrary.com. If you don’t have email, you can leave a voicemail by calling (785) 776-4741. Your call will be returned as staff is able. 

UPDATES

https://www.mhklibrary.org/coronavirus-covid-19-information/ 

Find more information and updates about library services that are available to you during this time at www.MHKLibrary.org or by following the Library Facebook at manhattanpubliclibrary, or Twitter @ManhattanPL.

MANHATTAN REGIONAL AIRPORT IS OPEN

American Airlines continues to operate flights daily, but schedules are subject to change.  To find out more about a particular flight or what to do if your flight is canceled please visit www.aa.com.

Manhattan Regional Airport has taken the following steps to keep our customers and staff as safe as possible. 

• Focused Cleaning – in addition to regular cleaning, staff are cleaning high traffic areas following each flight.  This includes the doors, tables, chairs and all surfaces that a customer may touch when entering or leaving the terminal.
• Hand sanitizer stations are located throughout the terminal.
• Tape has been placed at 6-foot intervals on the floor as you are in line for screening.  Please practice Social Distancing as you wait in line.
• Flu and COVID-19 information can be found in magazine racks in the Meet & Greet area and the secure area.
• TSA is allowing one liquid hand sanitizer up to 12 ounces per passenger in carry-on bags. These items will need to be screened separately so expect added time to get through the security checkpoint.  The 3.4-ounce rule still applies to all other liquids, gels, and aerosols.  Visit www.tsa.gov for additional information.
• Extended Parking – we understand many college students are impacted by K-State closure and are unable to return to Manhattan until a later date.  If your car is parked at the airport, please take a moment to complete an Extended Parking Form. 
• Please follow the CDC guidelines
  • Clean your hands often. 
  • Avoid Close Contact
  • Stay home if you are sick
  • Cover your mouth when coughing or sneezing
  • Wear a facemask if you are sick
  • Clean and Disinfect
  • Visit www.cdc.gov for additional information

ADMINISTRATIVE OFFICES CLOSED TO THE PUBLIC

The Administrative Office is closed to the public.  Staff will still be working and if you need something call us at 785-587-4560.

CLOSED TO NON-EMPLOYEES UNTIL APRIL 19

Municipal Court operations and cases will be conducted via telephone, videoconferencing, and similar measures.  Municipal Court will be closed to non-employees and will maintain staffing levels to conduct Court business Monday through Friday, 8 a.m. to noon, and 1 p.m. to 5 p.m. 

Further details about court procedures are available below by calling Municipal Court at (785) 587-2450 during business hours.

QUESTIONS

If you have questions, please phone the Court at (785) 587-2450 during business hours. Online forms and payment links are available at https://cityofmhk.com/233/LegalMunicipal-Court.

SPECIAL INSTRUCTIONS THROUGH APRIL 4

DOCKET PROCEEDINGS

All activities scheduled through April 19, 2020, in the following types of DOCKET proceedings will be continued until after April 19, 2020:

• First appearance dockets (arraignments), except that defendants in the custody of the Riley County Jail will appear by video as scheduled; and,
• Trials, hearings, and other settings.
• You or your attorney will receive a written notice in the mail informing you of your new date.  Please be sure your mailing address is updated with the Municipal Court.

APPOINTMENTS

If you have an appointment scheduled with your court services officer prior to April 19, please phone in at your appointment time, or contact your court services officer prior to your appointment time to reschedule.  Please do not appear in person for any appointments scheduled prior to April 19.

MEETINGS WITH PROSECUTORS

If you want to meet with a prosecutor regarding your case, please call the Court to schedule a phone conference.  No in-person meetings with prosecutors will be held before April 19, 2020.

PAYMENTS TO THE COURT CLERK

Payments will be accepted by dropbox, online or by phone. The online payment fees will be waived through June 1, 2020.  A payment dropbox is located outside the Courthouse at 610 Colorado.  You can also pay:

Parking tickets by mail, online or by depositing payment in a red parking ticket dropbox. See https://cityofmhk.com/2628/Timed-Parking-Tickets.

Certain traffic tickets by mail or online. See https://cityofmhk.com/1395/Pay-a-Court-Fine.

SOCIAL DISTANCING

If you do visit the Courthouse, you will be advised to comply with social distancing measures, which may include limiting the number of individuals in the Courtroom at one time. You may be asked to wait in the hallway or outside the building until called.

ACCESS TO COURT PROCEEDINGS

In normal times the Court encourages the public’s interest in the judicial system. The public has a qualified right of access to court proceedings.  The Court takes seriously its responsibility to administer the law with due regard for the balance of the rights of litigants, the public, and the Court’s ability to protect the integrity and safety of the proceedings. Until at least April 19, 2020 courthouse security may turn away any person that does not have business at the Courthouse. All persons may be subject to inquiry about recent health, recent travel, and other COVID-19 risk factors.

CLEANING

The Municipal Court is cleaned and disinfected each night, and high-traffic areas are disinfected periodically throughout the business day.

THANK YOU

Your cooperation is appreciated, and we hope that these temporary measures will help safeguard your health and the health of the community.

ALL PROGRAMS, ACTIVITIES AND SPECIAL EVENTS CANCELLED UNTIL APRIL 19

All Parks and Recreation programs, activities, and facility rentals will be closed or canceled during this time period, effective immediately. This includes youth sports, adult sports, senior activities, special populations activities, and community events.

This is a rapidly changing situation. Parks and Rec staff will continue to evaluate the need to cancel or delay programs, activities, and facility rentals in the future. Updates will be shared here and on all communication channels as new information becomes available.  

PARKS AND TRAILS OPEN - All parks and trails are open at this time, but this status is also subject to change.

ALL PLAYGROUNDS ARE CLOSED - All playgrounds are closed to the public.

REFUNDS

• Parks and Rec staff will initiate refunds for activities, programs, classes, and facility rentals.
• Full refunds will be issued for any canceled reservations and programs that have not started yet and/or cannot be rescheduled.
• Pro-rated refunds will be issued for any classes or activities already in session based on the duration of the closure.
• Parks and Rec staff will contact anyone with a scheduled facility rental during the closure period to inform them of the changes.

For questions, contact Manhattan Parks & Recreation staff at 785-587-2757 or email mhkprd@cityofmhk.com.

CLOSED TO THE PUBLIC UNTIL APRIL 19

Risk Reduction Offices are closed to the public to protect critical personnel and infrastructure. 

OPERATIONS

Personnel are working modified shifts in order to maintain continuity of operations. They are available by phone at 785-587-4506 and email. Please visit the Risk Reduction page for more contact information and details. 

Hours are Monday - Friday, 8:00 a.m. to 12:00 p.m., and 1:00 to 5:00 p.m.

CLOSED UNTIL APRIL 19

We remain committed to providing the more than 250 animals entrusted to us with the same excellent standard of care during this time. Staff who can work remotely have made preparations to do so.

Our top priority is the health of guests, staff, and the community that has supported us since 1933. For more information and updates, please follow our social media accounts and website for updates.

ANIMAL CARE

Our animals are healthy, and we will continue to provide them with expert care as we monitor the COVID-19 situation. We remain in constant touch with our state, national, and international veterinary networks to monitor updates. We always have several months of supply of essential food and veterinary supplies and have contingency staffing plans to ensure our animals will continue to thrive.

The mission of Sunset Zoo is to inspire conservation of the natural world. More information is available www.sunsetzoo.com, or by calling our offices at 785-587-2737 during regular operating hours. Follow Sunset Zoo on Facebook at SunsetZoo or on Twitter, @SunsetZoo.

EVENTS AND FACILITY RENTALS CANCELLED

All education programs, camps, special events, and rental programs at the Zoo, including Zoo Sprouts Day Care, will be canceled until April 19.

This is a rapidly changing situation. Staff will continue to evaluate the need to cancel or delay programs, activities, and facility rentals in the future. Updates will be shared here and on all communication channels as new information becomes available.  

REFUNDS

• Parks and Rec staff will initiate refunds for activities, programs, classes, and facility rentals.
• Full refunds will be issued for any canceled reservations and programs that have not started yet and/or cannot be rescheduled.
• Pro-rated refunds will be issued for any classes or activities already in session based on the duration of the closure.
• Parks and Rec staff will contact anyone with a scheduled facility rental during the closure period to inform them of the changes.

Please contact Manhattan Parks and Recreation staff to request a refund. Call 785-587-2757 in or email mhkprd@cityofmhk.com to make the request.

ZOOKEEPERS

Zookeepers will remain on duty even if the Zoo closes to the public in the future. Establish protocols will be followed to ensure proper care of zoo animals in all circumstances.

CLOSED TO THE PUBLIC

The T. Russell Reitz Animal Shelter will be open for animal surrenders by scheduled appointment only by calling 785-587-2783. 

All Animal Control Officers will continue to be on duty as scheduled and will respond to all after hours calls per direction from Riley County Police Department dispatch.

ANIMAL SURRENDERS

Visit the Animal Shelter’s website for specific information related to reduced public access for animal surrenders: www.mhkprd.com/203/Animal-Shelter