Who do I call about Backflow Prevention and Cross Connection Control?
Backflow preventers are mechanical devices that, when properly maintained, prevent dangerous contaminants and pollutants from entering the public water supply. Water purveyors, such as the Wichita Water and Sewer Department, are required by the Federal Safe Drinking Water Act of 1974 to implement a cross connection control program to protect the water supply from materials connected to the water system. State law and local codes require that unprotected connections be addressed with proper protection for the hazard, or water service to the consumer must be terminated. The Cross Connection Section works to ensure safe water for all consumers of water in our system. Please call 785-587-4530 or 785-587-4536 if you have questions about cross connections or backflow prevention issues in your water system.

Show All Answers

1. Who do I call for water service and disconnect?
2. Who do I call to locate water or sewer lines within the City limits?
3. Do I call the city offices to begin electric or gas service?
4. Who do I call about Backflow Prevention and Cross Connection Control?
5. Our water is yellow, rusty, brown, smells bad, tastes funny. Who should I call?